FITSY

Privacy Policy

Last Updated: July 22, 2025This Privacy Policy (“Policy”) explains how Fitsy (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use the Fitsy mobile app, website, and related services (collectively, the “Platform”). By using the Platform, you agree to the terms outlined below.1. Information We Collect
a. Personal Information: We may collect details you provide during registration, profile updates, or communication, including your name, email, contact number, location, and payment details.
b. Usage Information: We track how you interact with the Platform—like pages viewed, time spent, and features used—to improve performance and user experience.
c. Device Information: We collect technical details about your device such as type, operating system, IP address, and unique identifiers.
d. Cookies & Similar Technologies: We may use cookies to remember preferences and personalize your experience. You can manage cookie settings through your browser.2. How We Use Your Information
a. Provide and Improve Services: To deliver personalized fitness features, enhance app functionality, and ensure smooth performance.
b. Communication: To contact you about your account, send important updates, and respond to support inquiries.
c. Analytics & Research: To analyze usage trends and develop new features.
d. Marketing: With your consent, we may send you promotions and updates. You can opt out anytime.
e. Legal Compliance: To comply with laws, enforce our policies, or respond to legal requests.3. Information Sharing
a. With Trainers: If you work with a trainer via the Platform, we may share relevant profile and session info to support that experience.
b. With Service Providers: Third parties who help us run the Platform (like payment processors or hosting providers) may access your data only to perform their roles securely and confidentially.
c. For Legal Reasons: We may disclose information if legally required or necessary to protect our rights or investigate violations.
d. Anonymized Data: We may share non-personal, aggregated insights for research or analytics.4. Data Security
We use reasonable security measures to protect your information. However, no system is 100% secure. You use the Platform at your own risk and should take care with how you share sensitive data.5. Third-Party Links & Services
Fitsy may contain links to external sites or services we don’t control. This Policy doesn’t cover those third parties—we recommend reviewing their privacy practices before engaging with them.6. Your Choices & Rights
a. Managing Your Info: You can update your account information anytime through your profile settings.
b. Marketing Preferences: You may opt out of promotional emails at any time, but we may still send important service-related messages.
c. Data Access & Deletion: You can request a copy of your data or ask us to delete it, subject to legal limits. Email us to get started.7. Children’s Privacy
Fitsy is not intended for anyone under 18. We do not knowingly collect personal data from minors. If we become aware of such collection, we’ll delete the information promptly.8. Changes to This Policy
We may update this Policy from time to time. When we do, we’ll update the “Last Updated” date above. Please check back periodically to stay informed.9. Contact Us
For any questions or requests related to this Privacy Policy, please contact us at [email protected].By using Fitsy, you confirm that you’ve read, understood, and agreed to this Privacy Policy. This Policy is also subject to the Terms and Conditions of the Platform.