FITSY
Last Updated: February 12, 2026This Privacy Policy (“Policy”) describes how Fitsy Inc. (“Fitsy,” “we,” “us,” or “our”) collects, uses, processes, stores, and protects personal information when you use the Fitsy mobile application, website, wearable integrations, and related services (collectively, the “Platform”).
Fitsy is an AI-powered fitness and wellness platform that provides personalized insights, coaching, and recommendations based on user activity, health data, and interactions.
By accessing or using the Platform, you consent to the practices described in this Policy.Information We Collect
We collect information necessary to operate the Platform, provide personalized fitness experiences, and improve our services.1.1 Account and Identity Information
Information you provide when creating or managing an account, including:
name
email address
contact information
profile details
preferences
authentication credentials
communications with us1.2 Fitness, Activity, and Wellness Data
To provide personalized insights and analytics, we may collect:
workout activity (type, duration, intensity, exercises)
activity and movement data
heart rate data
sleep and recovery metrics
fitness goals and progress
body measurements (if provided)
wellness check-ins (energy, mood, soreness)
training history
user-generated fitness logs
This data may be entered manually or collected through integrations you authorize.1.3 Apple Health and Wearable Integrations
With your explicit permission, Fitsy may access health and activity data from Apple Health, Apple Watch, and other wearable or fitness services you connect. We access only the data categories you authorize.
Health data is used solely to provide fitness insights, generate recommendations, personalize coaching, track progress, and improve user experience. We do not sell, rent, or use HealthKit data for advertising purposes. You may revoke permissions at any time through your device settings.1.4 AI Interaction and Personalization Data
Fitsy uses artificial intelligence and machine learning systems to provide personalized features, including workout recommendations, daily insights, fitness scoring (including Fitsy Score), trend analysis, coaching feedback, and progress reports.
We collect user inputs, responses to prompts, activity logs, interaction history with AI features, and behavioral usage patterns to improve personalization and service performance.
We do not use identifiable personal data to train public or third-party AI models without consent.1.5 Usage and Platform Interaction Data
We automatically collect information about how you use the Platform, including features accessed, session activity, time spent, navigation behavior, interaction patterns, performance metrics, and diagnostic data.1.6 Device and Technical Information
Including device model, operating system, IP address, device identifiers, network information, crash logs, and diagnostics.1.7 Payment and Subscription Information
If you purchase subscriptions or services, we collect subscription status, billing events, transaction confirmations, and product tier information. Payments are processed by Apple or authorized payment providers. Fitsy does not store full payment card details.1.8 Cookies and Similar Technologies
We may use cookies or similar technologies to maintain sessions, remember preferences, analyze usage, and improve performance. You can control these through your device or browser settings.
How We Use Your Information2.1 Provide Personalized Fitness Services
We use information to deliver tailored workout recommendations, recovery insights, performance analytics, adaptive coaching, progress tracking, and fitness scoring.2.2 Operate and Improve the Platform
To maintain functionality, fix issues, improve reliability, enhance features, and develop new capabilities.2.3 AI-Powered Insights and Automation
To generate automated recommendations, analytics, and feedback using artificial intelligence and machine learning systems.2.4 Communication
To manage accounts, send service notifications, provide support, share updates, and deliver optional marketing communications where permitted.2.5 Research and Analytics
To analyze usage trends and improve platform effectiveness.2.6 Security and Fraud Prevention
To detect misuse, protect users, and maintain system integrity.2.7 Legal Compliance
To comply with applicable laws, regulations, and legal obligations.3. Legal Bases for Processing
Where required by applicable law, we process personal data based on user consent, performance of a contract, legitimate business interests, legal obligations, or protection of vital interests.4. Automated Decision-Making
Fitsy uses automated systems and algorithms to generate fitness recommendations, insights, and scores. These outputs are informational and may not account for all individual health conditions. Users remain responsible for their exercise decisions.5. How We Share Information
We do not sell personal information.5.1 Service Providers
We may share information with trusted third parties who provide cloud hosting, analytics, payment processing, infrastructure support, and AI processing services. These providers are contractually obligated to protect data.5.2 Legal Requirements
We may disclose information when required by law or to protect rights, safety, or security.5.3 Business Transfers
If Fitsy undergoes a merger, acquisition, or asset sale, user data may transfer as part of the transaction.5.4 Aggregated or De-Identified Data
We may share anonymized data that cannot identify individuals.6. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal requirements, resolve disputes, maintain security, and improve platform performance. You may request deletion of your account and associated data.7. Data Security
We implement administrative, technical, and organizational safeguards, including access controls, secure infrastructure practices, and monitoring for vulnerabilities. However, no system is completely secure.8. Your Rights and Controls
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your data, withdraw consent, or request data export. Requests may be submitted to [email protected].9. Third-Party Services and Integrations
The Platform may interact with third-party services such as Apple Health or other connected systems. Their data practices are governed by their own policies.10. Health and Fitness Information Disclaimer
Fitsy provides informational fitness insights and recommendations and is not a medical service. The Platform does not provide medical advice, diagnosis, or treatment. Users should consult qualified professionals before making health or exercise decisions.11. International Data Transfers
Information may be processed or stored in jurisdictions outside your location where data protection laws may differ. We implement appropriate safeguards where required.12. Children’s Privacy
The Platform is not intended for individuals under 18. We do not knowingly collect personal information from minors.13. Changes to This Policy
We may update this Policy periodically. Continued use of the Platform after updates constitutes acceptance of the revised Policy.14. Contact Information
For privacy questions or requests, contact: [email protected].