FITSY

Privacy Policy

Last Updated: Jan 15, 2024This Privacy Policy ("Policy") outlines how Fitsy ("we," "us," or "our") collects, uses, shares, and protects the personal information of users ("you" or "your") when you access or use the Fitsy platform, including the Fitsy mobile application and website (collectively referred to as the "Platform"). By accessing or using the Platform, you agree to the terms of this Policy.1. Information We Collecta. Personal Information: We may collect personal information that you provide when you register an account, update your profile, or communicate with us. This information may include your name, email address, contact number, location, and payment details.b. Usage Information: We collect information about your interactions with the Platform, such as your session duration, the pages you visit, and the actions you take. This information helps us analyze and improve the performance and functionality of the Platform.c. Device Information: Information about the device you use to access the Platform, including the device type, operating system, unique device identifiers, and IP address, may be collected.d. Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your browsing activities, helping us provide a personalized experience and improve the functionality of the Platform. You can manage your cookie preferences through your browser settings.2. How We Use Your Informationa. Provide and Improve Services: Your information is used to provide the services and features of the Platform, personalize your experience, and enhance overall functionality and performance.b. Communication: We may use your contact information to communicate with you about your account, send updates and notifications, respond to inquiries, and provide customer support.c. Analytics and Research: Information may be utilized to analyze trends, track user activity, and conduct research to enhance the Platform and develop new features.d. Marketing and Promotions: With your consent, we may use your information to send promotional materials, special offers, and other marketing communications. You can opt-out of receiving such communications at any time.e. Legal Compliance: Your information may be used to comply with applicable laws, regulations, and legal processes or respond to lawful requests from government authorities or law enforcement agencies.3. Information Sharinga. Personal Trainers: If you engage with a personal trainer through the Platform, we may share certain information, including your name, profile details, and session history, to facilitate the provision of services.b. Service Providers: Third-party service providers may be engaged to perform functions on our behalf, such as hosting the Platform, processing payments, and analyzing data. These providers have access to your information solely for the purpose of performing their services and are obligated to maintain its confidentiality.c. Legal Requirements: Your information may be disclosed if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights, investigate fraud, or respond to a government request.d. Aggregated or Anonymized Data: We may aggregate and anonymize your information to create statistical or demographic data, which may be shared with third parties for various purposes, including research and analysis.4. Data SecurityWe implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission or storage system can be guaranteed to be 100% secure. We cannot guarantee the security of any information you transmit to us or store on the Platform.5. Third-Party Links and ServicesThe Platform may contain links to third-party websites or services that are not owned or controlled by Fitsy. This Privacy Policy does not apply to such third-party sites or services. We encourage you to review the privacy policies of those third parties before providing any personal information or using their services. We are not responsible for the practices of third parties.6. Your Choices and Rightsa. Account Information: You can review and update your account information by accessing your profile settings within the Platform. Please ensure that your information is accurate and up-to-date.b. Communication Preferences: You can choose to opt-out of receiving promotional communications from us by following the instructions provided in those communications or by contacting us directly. However, we may still send you non-promotional messages related to your account or transactions.c. Data Access and Deletion: You have the right to request access to the personal information we hold about you and to request its deletion, subject to certain legal restrictions. To exercise these rights, please contact us using the information provided below.7. Children's PrivacyThe Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without appropriate consent, we will take steps to delete such information.8. Changes to this Privacy PolicyWe may update this Privacy Policy from time to time. The revised Policy will be effective immediately upon posting on the Platform, with the updated "Last Updated" date. We encourage you to review this Policy periodically to stay informed about our privacy practices.9. Contact UsIf you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email address].By using the Fitsy Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.Please note that this Privacy Policy is subject to the terms and conditions outlined in the Fitsy Terms and Conditions agreement.Thank you for entrusting your personal information to Fitsy.